btk66 Privacy Policy — How We Protect Your Information

1 What Data We Collect

The information collected when you open an account and use our services falls into two main categories — information you provide directly and information collected automatically.

Directly provided information:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential address and postal code
• Payment details (Mobile Banking/Nagad/Rocket number or bank account)
• Identity verification documents (national ID, passport, etc.)

Automatically collected information:

• IP Address & Device Type
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming History & Transaction Records
• Cookies & Session Data

2 How We Collect Your Information

Btk66 collects your information in several ways. It is important that you are aware of each method:

When you contact btk66 via live chat or email, those conversations may be stored for quality improvement and training purposes. This data is never shared with third parties for advertising.

3 Why We Use Your Data

Btk66 uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: Your data is used to create, verify, and secure your account.
• Payment Processing: Payment information is required to process deposits and withdrawals.
• Identity Verification (KYC): As a legal obligation to prevent fraud and money laundering.
• Customer Support: To resolve your complaints and queries promptly.
• Personalized experience: To recommend games and offers based on your preferences.
• Security Assurance: To detect unauthorized access and fraudulent activity.
• Legal Compliance: To comply with regulatory authority guidelines.
• Marketing communications: To send promotional offers only with your consent.

4 Data Sharing & Third Parties

Btk66 never sells your personal data. However, information may be shared with certain third parties in the limited circumstances below:

• Payment Processors: To complete transactions via Mobile Banking, Nagad, Rocket, or bank.
• Identity Verification Agencies: With a licensed authority for document verification as part of the KYC process.
• Game Provider: Limited data may be shared with third-party game software providers.
• Regulatory Authority: Upon request from government or regulatory authorities as required by legal obligations.
• Fraud Prevention Agencies: With industry-standard databases to detect and prevent illegal activity.

Our agreements with any third parties explicitly require that they use your data only for the specified purpose and do not share it elsewhere. btk66 regularly reviews the data protection practices of all third parties.

5 Cookies & Tracking Technologies

Btk66 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. They are used to enhance your browsing experience and ensure the site functions properly.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent core functions such as login and payments from working correctly.

6 How We Protect Your Data

Btk66 has implemented industry-leading security measures to protect your privacy. Below are the key safeguards we have in place:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): An added layer of protection for your login.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Restricted access: Only authorized personnel can access your data.
• Data Masking: Sensitive information is masked when displayed.
• Incident Response Plan: A rapid response plan is in place for any security incidents.

In the event of a security breach, btk66 will notify the relevant regulatory authorities and affected users within 72 hours, as required by law.

7 Your Data Rights

As a btk66 user, you have the following rights. Contact our support team to exercise any of them:

8 Data Retention Period

Btk66 retains your data only for as long as necessary. Information that is no longer needed is securely deleted after a defined period.

After the specified retention period, data is permanently deleted or anonymized so that you can no longer be identified. The retention period may be extended if a legal dispute is ongoing.

9 Minor Protection Policy

Btk66 strictly does not serve anyone under the age of 18. Minor protection is a top priority in our privacy policy.

• Age verification is mandatory at the time of registration.
• Age is re-confirmed during the KYC process.
• We do not knowingly collect any information from minors.
• Any data inadvertently collected from a minor will be deleted immediately.
• Parents who have concerns can notify our support team.

10 Privacy Policy Updates

Btk66 may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or an on-site notification.

• The date of any changes will always be noted at the top of the page.
• 30 days' advance notice will be given for major changes.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• You have the right to close your account if you do not agree to the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact our data protection team. We are always committed to safeguarding your privacy and will respond to any request within 30 business days.